27 Years of Service Excellence

Get to know Jeff Hnatiuk, who has been overseeing fixed operations for over 25 years.

Jeff is a 27 year automotive service professional. He currently is the Fixed Operations Director for Freehold Auto Group which includes Freehold Hyundai, Freehold Jeep-Chrysler. This position has allowed Jeff to use many years of experience to help guide the Parts and Service operations of these dealerships in a way that best serves the customer and dealerships.

Jeff started in the business in the automotive aftermarket world where he worked for about five years. During these years, Jeff endured an intensive management training program that last six months. This program was both technical, customer handling and office/accounting related. Basically, this was the beginnings of learning how to run a business.

That challenge started in September1996 as a Service Advisor for Freehold Jeep-Hyundai. In that store Jeff learned the craft of being a customer advocate, dealer and factory/manufacturer representative. During this time, Jeff took on more work technically and customer service wise to hone his skills. Jeff was always a top performer in all aspects of that job.

He was rewarded towards the end of 1999 with the opportunity to manage the Freehold Mitsubishi Dealership and he grew that dealership service department into a top rated store, both in Fixed Right the first time and customer satisfaction. In 2004, Jeff was given another "bigger" opportunity to run the growing Hyundai location and did so for the next 12-13 years until he was promoted to his current position of Fixed Operations Director. In Jeff's current position, he is responsible for a staff of between 30-40 and the professional development of all of that staff.

Jeff takes great pride in his job and knows that true customer satisfaction is the key to success in the auto business. Customers must come and leave 100% satisfied, that's the stated goal and  his staff is directed to work towards that at all times.

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Freehold Hyundai

4065 Route 9 North
Directions Freehold, NJ 07728

  • Sales: 7326251200
  • Service: (732) 625-1200
  • Parts: (732) 410-2127